19 years before COVID, the 9/11 attacks gave me a sneak peek at how quickly we can change if the right three ingredients are in place.
Brad...Not being a lurker. Honest! That being said two things. First, agree with you whole heartedly about Brave New Worlds and the crossover. How very geek of us. Second, I might add one element to your recipe for Digital Transformation: The desire to change. I think that one of the failures of Covid has been, at least at the outset, was the desire to change and adapt. Without being too political leadership did not encourage people to embrace the reality of the situation and inspire change. That did happen for better and worse after 9.11